Returns & Exchanges

We want you to love your home fragrance experience, which is why we offer a 30-day return policy for all unused candles and diffusers in their original packaging. If your item arrived damaged or you are unsatisfied with your scent choice, we are here to help make it right.

1

Initiate Your Return

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully wrap your candles or diffusers in their original boxes and protective cushioning to prevent breakage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing